According to the "Say No" model, what is the first step an interpreter should take?

The first step of the "Say No" model emphasizes the importance of establishing a rapport and creating a positive environment for communication. By smiling and being kind, the interpreter sets the tone for a respectful and constructive interaction. This approach fosters trust and makes it easier for all parties to engage in open dialogue. A friendly demeanor can help alleviate any tension or discomfort that may arise during sensitive conversations, allowing the interpreter to effectively convey their message while also being sensitive to the emotional context of the discussion.

In the context of this model, the other steps, like offering choices, providing facts, and asking for permission, come after establishing a positive connection. Each of those actions also plays a significant role in the interpreter's process but relies on the initial rapport built through a kind and approachable attitude.